I was helping Sarah out with setting up Chromebooks for new employees. She has a Google
Suite account that means that creating new emails and log in details is very easy. All she wanted me to do was make the printer work on them...
So the printer and the Chromebooks are on the same WiFi so it should be easy? NO! Deep in Google
s documentation there is the little note that YOU CANNOT SETUP A PRINTER ON A CHROMEBOOK! But, but you can use printers on a Chromebook.
Yep, very confusing. You must make sure another PC/Mac has the printer setup, again, on the same network. Then go into the Chrome browser, log in to Google
and then go to chrome://devices and then add the printer.
Now the printer is associated with your Google
account and you can "Manage Printers" on any Chrome browser whilst logged in. You can share the printer with others. the G-Suite finds employees. And the Chromebook can finally print!
What it does not state, is that that PC/Mac is now the living breathing print server and if you turn it off OR disconnect it from the network then you CANNOT PRINT!
You would have thought that by now printers would be so generic that a single network printer driver could "drive" any printer, at least for its basic functions!
So at the end of the day the route to getting a printer makes sense. Setup a print server with the dedicated drivers and using your Google
account link the access. But the documentation is appalling, it is all over the place. Mainly because the Chromebook documentation just links to the standard Chrome documentation. Not to mention the funny little UI inconsistencies in the Settings pages.
I can not imagine a non-technical person being able to figure any of it out. What if you only had Chromebooks?
Phew! I feel better after that rant.