I really thought it was going to be a good day for Sharks, how wrong could I be?
In fact, I do wonder if I should be banned from owning and operating computers :(
As a family, we have a Windows machine for "homework", that is, no games, work and investigations only.
As such, it had only a local account
. It did not have a Microsoft account i.e. email and password. It did have a local password.
All was well until one of the boys wanted to record himself play Xbox games and recording a voice over.
To record game play on the Xbox we had previously used an external recording device for the voice track and then used Blender
VSE to combine it with the video.
This involved purchasing a USB thumb drive and formatting it to NTFS so the Xbox could record longer than a few minutes. It also involved recording the voice over via a phone and then tripping over ourselves to copy the right file to the PC.
But this seemed all over the top when we were using a headset with a Mic on the Xbox. But, no that is not how Xbox Captures work for some reason.
The way you are supposed to do it is to stream the game play to a PC using the Xbox companion app and record your voice on the PC.
Started up the PC and find the Xbox app is built into Windows 10. Start the app and it asks for the Xbox account that you are connecting to.
Ages ago I setup a Xbox specific account to use, but as I and my older son wanted to use it unrestricted I also created a child account
which then made my account a family account
. Which I only ever use for logging on to the Xbox.
My son signs into the Xbox app with his child account
and we muck about, but end up with some footage recorded with voice over.
Then I tried to open Google
Chrome, "Access restricted, ask a Parent", wait, what?!
The computer was logged in as child account
even though no one had logged out the local account
I tried logging out and was presented with my normal login screen with my local account
details, enter password, login and ... same issue.
Go to Settings and Accounts and child account
is only account and is also Administrator!
Found the child account
was still logged into Xbox app, so signed out and rebooted ... same result, login as local account
but then find child account
is the user!
Remember I cannot Google
anything, so I try the Help button and unsurprisingly find it very lacking, but what's this? A Chat
option? lets try that...
2 hours later and multiple Microsoft technicians have remoted on to the machine, but the I now have a local account
It would have been a lot quicker if it was not for every time they tried to open a browser window they got the "Access restricted, ask a Parent".
In the end the fix was to create a new local account
set it as administrator and remove all the data from the original one.
Imagine if I had had no clue what I was doing and had not found chat.
Being stuck on a Windows machine waiting around did mean that the next blog post came about ;)